Effective Date: August 09, 2012
PLEASE READ this Policy before you visit and use the Site. Your usage of the Site signifies that you have read and agree with all of the terms of this Policy, so please don’t use the Site if you don’t agree with any part of this Policy.
We reserve the right to update and revise this Policy at any time. We will post any new or revised Policy here, and you should review this Policy regularly to make sure that you are aware of its terms. You can determine if this Policy has been revised since your last visit by referring to the effective date at the top of this Policy. If changes are significant, we will also notify you of such changes to this Policy via the Personally Identifiable Information (described below) that you have provided to us, if any. Your use of the Site following such revision constitutes your acceptance of and agreement to the terms of this Policy as amended or revised by us, and the revisions will apply to the Personally Identifiable Information and Non-personally Identifiable Information (described below) collected on and after the date on which we post the revised Policy to the Site. We will keep prior versions of this Policy in an archive for your review upon request.
What information do we collect?
Non-Personally Identifiable Information
As soon as you navigate to the Site and continue to browse through the site, we automatically collect and store information about your visit such as: date and time of visit, duration of visit, type of web browser used, the operating system/platform you are using, your IP address, the web sites from which you linked to us and your CPU speed. We also may note whether and how you use the Site by recording site traffic patterns and “clickstreams.” This information allows us to track what visitors to the Site are looking at most frequently so we can recognize and deliver more of the desired features, products and services, and continually improve the performance and functionality of the Site. This Non-personally Identifiable Information may be combined with Personally Identifiable Information you have provided.
Personally Identifiable Information
Personally Identifiable Information is comprised of information including, but not limited to, your name; home or business address; email address; telephone number; other information that could be used to contact you via mail, in person, or online; details regarding your entity; and financial information.
Personally Identifiable Information may be provided by you to us in several ways, including but not limited to, when you contact us through the Site, create an account through the Site, and/or pay invoices through the Site.
In order to participate in the services provided by Farmer Bros. Co., you may be asked to provide Personally Identifiable Information. YOU DO NOT HAVE TO PROVIDE US WITH YOUR PERSONALLY IDENTIFIABLE INFORMATION TO BROWSE THE SITE, AND WE ONLY COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM YOU WHEN YOU VOLUNTARILY PROVIDE IT TO US. YOU ARE NEVER UNDER ANY OBLIGATION TO PROVIDE YOUR PERSONALLY IDENTIFIABLE INFORMATION. However, if you do not provide Personally Identifiable Information, you may not be able to use certain features of the Site. When you do provide us your Personally Identifiable Information, you are authorizing us to use that information in accordance with the terms of this Policy.
We will retain Personally Identifiable Information about you for as long as we believe it is necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by applicable laws, rules and regulations.
How do we collect your Non-Personally Identifiable Information?
Most browsers automatically accept cookies, but you can disable the acceptance of cookies at any time by changing the preferences in your browser. If you choose to disable cookies on your browser, you may not be able to use some of the features or services offered on the Site. If cookies are enabled on your browser, you should assume that Non-Personally Identifiable Information is constantly being gathered by every website that you visit, including the Site.
How do we use the information?
Personally Identifiable Information
When you supply us with your Personally Identifiable Information, we will use it for the express purpose stated when we ask for such Personally Identifiable Information (e.g., to create an account you have initiated). We may also use your Personally Identifiable Information to contact you regarding the Site or your account; to provide information about products or services that may be of interest to you; or to provide information regarding Farmer Bros. Co. and its subsidiaries and divisions, upcoming events, new products, and other general information about our products and/or services.
Non-Personally Identifiable Information. We collect Non-personally Identifiable Information in an effort to ensure that our Site will appear and function appropriately on your computer, to help us improve our Site, and so we may determine which website referred you to our Site. Your IP address is used to help identify you. See above for more information on how we use your Non-personally Identifiable Information.
Personally Identifiable Information and Non-Personally Identifiable Information
We may use both Personally Identifiable Information and Non-Personally Identifiable Information to help diagnose problems with the Site, to analyze statistical use patterns and demographic data, and to improve our Site.
Who will have access to the information?
Except in the limited circumstances stated in this Policy, we will not sell or otherwise transfer or disclose your Personally Identifiable Information to any unrelated third party. Farmer Bros. Co. reserves the right to share Personally Identifiable Information with its subsidiaries and divisions listed below in connection with marketing activities and maintenance and operation of the Site, or as may be legally required.
We may provide your Personally Identifiable Information and Non-Personally Identifiable Information to third parties that provide us with services to the extent necessary and appropriate, in our discretion, to perform certain marketing or Site related services (e.g., improving Site related services and features, direct mailings, etc.). These third parties are not authorized to use your Personally Identifiable Information or Non-Personally Identifiable Information for any other purpose and are required to keep the information confidential.
Notwithstanding anything to the contrary in this Policy, we may also use and/or disclose Personally Identifiable Information and Non-Personally Identifiable Information, to any third party, without your consent and without notice to you, if we believe we are legally obligated to do so; if we believe disclosure is necessary to protect, establish, or exercise our legal rights or defend against legal claims; or if we believe disclosure is necessary to protect our other customers or our employees, property, or business.
How is the information you collect secured?
We use commercially reasonable physical, electronic, and managerial security measures to assist in protecting against the loss, misuse, and alteration of Personally Identifiable Information that is under our control. This includes the use of firewalls, intrusion detection, encryption during transmission, password protections, vulnerability scans, and other security measures. Unfortunately, no data storage system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of our servers, the means by which Personally Identifiable Information is transmitted between your computer and our servers, or any Personally Identifiable Information provided to us or to any third party through or in connection with the Site.
What choices do you have?
If you choose to provide us with your contact information, we may contact you with offers for products and services that may be of interest to you. With each such offer you will be given the opportunity to opt-out of receiving future marketing notices. Even if you opt-out, we reserve the right to contact you for non-marketing purposes.
Can you update or correct your personal information?
You may update any Personally Identifiable Information you provided to us at any time by sending an email request to email@example.com. If you request that your Personally Identifiable Information be changed, we may still maintain your preexisting Personally Identifiable Information for purposes of recordkeeping and to comply with our retention policy described below.
Retention and Storage
We may retain Personally Identifiable Information and Non-personally Identifiable Information in our databases in accordance with any existing document retention policies and applicable laws. This period may extend beyond your relationship with us, but it will be only as long as it is necessary, in our discretion, to comply with any applicable law, rule, regulation, or guideline; to prevent fraudulent activity; to protect ourselves against liability; and to allow us to pursue available remedies and limit any damages we may sustain.
This Policy applies only to the Personally Identifiable Information and Non-personally Identifiable Information collected through the Site. The Site may contain links to other websites that are not owned or controlled by us (“Linked Sites”). We are not responsible for and have not reviewed the privacy practices of the Linked Sites, or the owners or operators of the Linked Sites. The owners and operators of the Linked Sites may have their own policies regarding privacy and security. We advise you to review any Linked Sites for their own privacy practices to determine what information about you may be collected and used when you use such Linked Sites.
How do we protect the privacy of children on our website?
The Site is not directed to children under the age of thirteen (13), and we will not knowingly collect any Personally Identifiable Information from children under the age of thirteen (13) and will not knowingly contact children under the age of thirteen (13) for marketing purposes. If you are under the age of thirteen (13), please do not use the Site or provide any Personally Identifiable Information to us. By accessing, providing information through, or otherwise using the Site, you affirm (i) that you are at least eighteen (18) years old, or that you are between the age of thirteen (13) and seventeen (17) and possess legal parental or guardian consent to use the Site and provide information through the Site; and (ii) that you are competent and capable of understanding and complying with this Policy.
Special Notification for Individual California Users
As noted above, Farmer Bros. Co. may disclose any Personally Identifiable Information you provide using the Site to its subsidiaries, divisions and certain third parties it employs from time to time. Such parties may use this information for all purposes outlined in this Policy. Because separate legal entities are considered “third parties” for purposes of California Civil Code Section 1798.83, and certain communications from our affiliates might be viewed as promoting their products and/or services, we are providing the following information for California residents who have provided us with Personally Identifiable Information (“Individual California Users”). Individual California Users may request information about our disclosures of certain categories of Personally Identifiable Information to subsidiaries and divisions of Farmer Bros. Co. for such subsidiaries’ and divisions’ direct marketing purposes. Such requests must be submitted to us by mail at the following address:
20333 South Normandie Avenue
Torrance, CA 90502
Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personally Identifiable Information disclosed to such subsidiaries and divisions for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these subsidiaries and divisions and a description of the nature of their businesses. This request may be made no more than once per calendar year.
Information or Content You Post to the Blog(s) or other Publicly-Available Parts of the Site
If any part of this Policy is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will not affect the validity and enforceability of any other provision.
Contact us at firstname.lastname@example.org if you have any comments or questions about this Policy or the use of your Personally Identifiable Information and Non-Personally Identifiable Information.
Farmer Bros. Co. – Subsidiaries and divisions
- Coffee Bean International, Inc.
- Coffee Bean Holding Co., Inc.
- Spice Products Company
- Custom Coffee Plan